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Share your project Ideas with Us

Don’t have a design background? We offer design consultation services to help develop your ideas. The more information we know the better we can assist you in achieving the best possible result. This will also give us some indication of what materials we should suggest for your project.

Specify Material Thickness
You can provide your own material or we can order material for you. We are glad to suggest material selections and recommend the best material for your project.  We need to know the material specifications to provide  machine time and limitations.

Contact Information
Let’s stay in touch. Please provide your phone number, email address, and company / personal name. This way we can stay connected and contact you regarding your custom project and provide the best customer service.

Shipping or Delivery
Indicate whether you would like your order shipped to you or whether you would like it pick it up at the shop. Please also inform us of your deadline for the project.

If sizing and placement is not specified by the customer, it will be left up to the designer's discretion.  Customized products cannot be returned and are NON-REFUNDABLE. 


Setting Up Your Files

  • Build your document in RGB
  • Set up your document in two layers.  Cut/Vector and Etch/Raster
  • Cut Stroke settings must be set to the thinnest (.001 or hairline)
  • Make sure that all cut lines are joined
  • Text should be converted to outlines (Adobe Illustrator) or curves (CorelDRAW).

Upload your files

Custom laser cutting
Send us your RGB files in vector format such as: .AI / .EPS / .DXF / .SVG / .CDR.

Image Size and Quality Requirements Specified
For custom laser etching for photographs, images or clipart send us files such as: .JPG / .TIFF / .PNG. High Res is preferred (300dpi minimum). In general, the higher the resolution (or larger the file) the better the quality the artwork will be and the better resulting laser engraving we can achieve.